Entrances are probably not the first thing you think of when considering ways to be more cost-effective in your business. However, an inefficient entryway into your company’s building will not only cost you time but money. With security, environmental and general maintenance issues all having the potential to impact your company’s profits, choosing the right entrance is essential - but it does not have to be difficult.
Boon Edam Blog
It’s the seventh installment of our S.T.A.R.T.S.S. blog series. This series was created to help you make the best decision when choosing security entrances. To see the introduction to the S.T.A.R.T.S.S. blog series, please click here.
Today we’re exploring: Service. A factor that if overlooked could result in unexpected financial consequences and long-term headache.
It’s the sixth installment of our S.T.A.R.T.S.S. blog series! To learn more about this series, click here to read the introductory post.
Today we’re discussing: Training
Though it might not be immediately obvious, the training for an installation and service technician, could end up costing you a great deal more than you initially budgeted for the project.
Welcome to our S.T.A.R.T.S.S.® blog series! We have decided to create a series dedicated to helping customers choose the best security entrances to meet long-term security and organizational needs and avoid costly mistakes.
Over the next several months, we will write about the eight key factors to consider, and provide details about each to guide you in your decisions. These eight factors are the building blocks of the Boon Edam S.T.A.R.T.S.S. Decision Methodology, which we use every day when helping customers choose and install the security entrances that will best meet their needs, support their objectives, and deliver maximum ROI.
Not long ago, a Philadelphia office tower installed two optical turnstiles in their main lobby that matched the building’s aesthetics beautifully. After a few years, however, one of the turnstiles stopped working and a part had to be ordered from Europe—with downtime estimated at four weeks. With only two optical turnstiles in their lobby, having one out of service was unacceptable. The owner immediately began looking into replacing the turnstiles.
The world is full of choices, and a lot of the time it feels like, as a decision maker, you are left confused and trying to pick out the best in what feels like a sea of ‘the same’. When talking about a large and long-term investment such as an entry product, careful consideration should be taken to make sure you are selecting a professional partner for the right reasons. Not only the right reasons but also one who will remain in the picture for the life of the purchase.
Today’s security entrances can last 10 years or more, so your organization can go years without installing a single new entrance. This fact alone intensifies your need for a great experience during the buying process and beyond, so that you are assured the right entrance to meet your needs for years to come. How do you better your chances for such a great experience? Here are 10 factors a manufacturer should offer to create a stellar 360-degree customer experience.