You’ve just held open the front door of your office building to a well-dressed person who was fumbling for their access card. You’re feeling pleased about the good deed that you just did. Except – in reality, you just let in a hacker who will soon bypass your company’s network security and gain easy access to your organization’s most valuable electronic assets.
Boon Edam Blog
Maintaining a secure entrance is an essential part of overall building security, and many enterprises are employing security officers to guard their entrances and exits, and to manage traffic flow. Hiring a security professional who is trained to secure an enterprise while being welcoming and helpful to tenants and guests can deter crime and provide peace of mind. In addition, security officers are your critical first responders, should something go wrong.
A few years ago, a New Jersey teenager sneaked out of his home in the middle of the night and made himself famous overnight. He crawled through a hole in the perimeter fenceline, and made it past a sleeping security officer to go all the way up to the 104th floor of 1 World Trade Center. At the top of the building, he took selfies for two hours and posted them on social media. If that young man had been interested in stealing, committing arson, or breaching the company’s IT systems, the situation would have been disastrous. As might be expected, the security officer was fired, the contract security company was under review, and overall security of the building was scrutinized. Unfortunately, security breaches like this happen every day, although not always at such a high profile, and not always reported.
Organizations around the globe are looking for ways to reduce the risk of unauthorized entry due to tailgating and piggybacking. If not addressed appropriately, that risk can quickly turn into a liability, costing a company added time and expense, a bruised reputation and even the removal of members of the leadership team.
In early January of 2018, the Security Industry Association (SIA) published, “Security Megatrends™: The 2018 Vision for the Security Industry.” This concise booklet summarized 10 megatrends, one of which was #4, “Evolution of Risk Management: Risk Management Transcends Department Titles”, which asserted the following:
The problem with some employees is that they are too nice. They let people in behind them without thinking about it. Most of us are not raised to close a door in someone’s face, so we hold a door open for them, or we let them in behind us, especially if they have forgotten their credentials at home. Good manners, right? Yes, but not good security.